Community Health Center of Snohomish County offers competitive wages and a comprehensive benefits package designed to address health, time off, retirement and career-advancement needs. Benefits available include health insurance (medical/dental/vision), up to 120 hours of vacation time pro-rated by FTE every 12 months, paid sick leave, 10-paid holidays, 403(b) Safe Harbor retirement plan with employer match, disability and life insurance, and more! We also offer $0.75/hour for those who test proficiently in a second language.

*Schedule: Tuesday-Saturday 11:00 am. - 7:30 pm*

Job Summary

The Security Officer will be responsible for traveling between all Community Health Center of Snohomish County sites each day to provide a safe and secure environment for the patients, visitors, staff and property locations. In addition, the Security Officer will be responsible for delivering interoffice mail per the established schedule. Due to the continuous public contact of the position, the highest level of customer service skills is essential. The Security Officer conducts random patrols of clinic facilities and surrounding property, responds to security codes, investigates security incidents, and reports safety hazards. The Security Officer routinely engages in stressful situations and at times may be required to use physical force to maintain the safety of the care environment. The Security Officer may be required to run, climb stairs, carry people, or perform other physical acts in response to emergent situations.

Knowledge, Skills & Abilities

Reads, speaks, understands and writes proficiently in English.
Works independently and is self-directed.
Works effectively in a team environment.
Organizes, prioritizes, and coordinates multiple activities and tasks.
Works with initiative, energy and effectiveness in a fast-paced environment.
Remains calm and effective in high pressure and emergency situations.
Problem-solves with creativity and ingenuity.

Preferred:

Bilingual skills.

Education

High school graduate or equivalent.

Experience

Minimum of two (2) years security.

Preferred:

Healthcare facility security experience.
Self-defense experience is preferred.

Credentials

Healthcare Security Officer basic certification through the International Association for Healthcare Security and Safety within the first twelve (12) months of employment.

Preferred:

Supervisory and Safety Certifications.
Certified Protection Officer training.
Pepper Spray Defense and Handcuff Tactics and/or comparable certification.

Other

Driver's license with the State of Washington.
Acceptable driving record, for auto liability coverage through Community Health Center of Snohomish County.
Must be at least 21 years of age.

Job Specific Functions/Performance:

Provides safety and security services which includes: patrolling grounds, parking lots, buildings, securing entryways and exits, etc. to effectively address potential conduct issues, violations of policy, check for property damage, inspect safety issues, respond to all codes, address trespassing concerns and utilizes electronic checkpoints.

Provides stand-by service or escort services for protection of caregivers, patients, and staff as needed.

Provides courtesy services such as providing directions, locksmith functions, jump-starts, changing flat tires, reporting vehicles with lights on, and assisting patients, visitors and staff in times of crisis.

Provides non-violent physical crisis intervention when feasible and de-escalation techniques to neutralize extreme situations and mitigate negative outcomes. Provide assistance with out of control patients.

Provides crowd control during events resulting in an influx of patients and/or visitors.

Under the direction of the Facilities Manager, inspect certain safety features such as fire extinguishers or other fire suppression systems

Responsible for coordinating information, clarification of events and coordinating emergency protocols which may require collaboration with external safety and law enforcement agencies.

Responds to all emergency situations and applies appropriate protocols for all code situations.

Assists the Emergency Preparedness Team with the planning, conducting, and evaluating of designated drills and exercises.

Responsible for adhering to reporting protocols.

Responsible for delivery of Inter-office mail between sites per established schedule.

Adheres to attendance standards in order to perform the job functions for daily operations and/or continuity of patient care.

CHC is an Equal Employment Opportunity/Affirmative Action Employer (EEO/AA)/At-will employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Community Health Center of Snohomish County

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Security Officer