Maple Lane BHTC Security Guard 2- Emergency Response Officer
Join our team as an Emergency Response Officer at our newest behavioral health treatment campus, Maple Lane, near Centralia, WA.
Behavioral Health Treatment Center Maple Lane offers innovative treatment for residents who are civilly committed, in need of competency restoration, or adjudicated not guilty by reason of mental diagnosis. Each residential unit helps shape the future of behavioral health, aligning with Washington State’s vision of community-based care. Treating residents in smaller facilities, we help them stay closer to home, family, and support systems, fostering stronger community connections.
As an Emergency Response Officer, you will provide essential campus security for units housing adult mental health residents. Your responsibilities will include ensuring the safety and security of staff, residents, visitors, and property on the Maple Lane campus.
We are looking for customer service-oriented people who can quickly adapt to their environment, proactively manage safety and security situations, and be effective team members. Your crucial role will involve assisting Maple Lane management in enforcing campus rules, regulations, policies, and statutory law. If you possess the ability to be trained in various de-escalation techniques and employ non-physical interventions whenever possible, this may be the career for you.
Maple Lane is a key business unit of DSHS's Behavioral Health Administration, where our dedicated staff offers residents enriching opportunities and experiences outside the hospital setting, preparing them for a smooth transition back into the community. This is a great opportunity to be a team member as BHA modernizes and enhances behavioral health treatment in Washington State.
Evening and Night shifts include a shift differential in addition to the standard compensation rate. Opportunities performed on-site at this work location at least three days a week may be eligible for an additional 5% premium pay in addition to the advertised salary.
Some of what you will do:
- Provide visual monitoring of residents
- Monitor the main security systems to ensure appropriate entry and exit of authorized personnel
- As a member of the Advance Crisis Intervention Team, therapeutically intervene or de-escalate behavioral issues
- Conduct regular walkthroughs of living units and the treatment mall ensuring security while engaging with residents and support staff
- As assigned, make rounds to living units and the treatment mall to interact with residents and staff
- Operate a motor vehicle to provide emergency response services to multiple locations within the Maple Lane Campus
- Maintain 24-hour electronic log on routine check and incidents
- Responsible for documentation of resident item counts, security inspections, and unit checks
- Assists in gathering evidence and facts involving criminal activity by partnering with local law enforcement
- Provide security gate support, which may include positioning in the Security Building to check the IDs of the staff coming onto campus and check IDs of staff leaving campus by foot or vehicle
- Monitor Vehicle Gate and all related traffic for resident transports, facility deliveries, as well as internal and external maintenance visitors
Who should apply:
Professionals with a valid driver's license and one of the following:
- High school graduation or GED plus two years of experience in areas of work such as: security guard, correctional officer or store investigations, or police officer, police reserve officer, military police or other law enforcement work
- Or, a certificate of completion in a basic law enforcement training program approved by the Washington Criminal Justice Training Commissioner; or certificate of completion in a police or reserve police academy or military training program will substitute for one of the two years of required experience
Preferred knowledge, skills, and abilities:
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Customer service-oriented with a strong focus on patient well-being and safety
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Capable of employing a variety of de-escalation techniques to manage patient behaviors
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Skilled in non-physical interventions and conflict resolution
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Adaptable and open to training on diverse approaches to patient care
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Proficient in assessing situations and implementing the least restrictive interventions
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Experienced in calmly managing crises with a patient-centered approach
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Committed to continuous learning and applying best practices in de-escalation
Why Join Us? We partner with people to access support, care, and resources. DSHS employees make a difference in WA State every day by supporting sustainable recovery, independence, and wellness.
Interested or have questions? Apply today or contact Recruiter, Morgan Daggi by email at morgan.daggi@dshs.wa.gov or call the main Talent Acquisition line at 360-725-5810 and reference 13195.
The Department of Social and Health Services’ (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency’s vision that you bring an equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.
Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.
Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.
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